PRIVACY POLICY


Company name: Atelier Martis

Owner: Reinout Van der Straeten

GSM: 0494393692
VAT Number: 0738.869.388
Address: Apostelhuizen 12, 9270 Kalken, Belgium
Legal Entity: Eenmanszaak
Contact: ateliermartis@gmail.com | +32 494393692

1. Introduction

Atelier Martis is committed to protecting your privacy and ensuring that your personal data is processed securely and in compliance with the General Data Protection Regulation (GDPR) and Belgian privacy laws. This Privacy Policy explains how we collect, use, and protect your data when using our website and webshop.

2. Personal Data We Collect

Atelier Martis collects only the necessary personal data required to process orders and provide customer support. This includes:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number (if provided)
  • Payment details (processed securely by third-party payment providers)

We do not collect or process sensitive personal data unless explicitly provided by the customer for specific requests (e.g., customized jewelry) and only with their consent.

3. Purpose of Data Processing

We process personal data exclusively for the following purposes:

  • To process and fulfill customer orders
  • To provide customer support and respond to inquiries
  • To ensure secure payment transactions
  • To comply with legal and tax obligations

We do not use your data for marketing purposes without explicit consent.

4. Data Sharing

Atelier Martis shares personal data only when necessary for the fulfillment of orders. This includes:

  • External shipping providers for order delivery
  • Payment service providers when required for transaction processing

We do not sell, rent, or trade personal data to third parties.

5. Data Retention

Personal data is retained for as long as necessary to complete the order and comply with legal and tax obligations. Data will not be stored longer than required by Belgian law.

6. Customer Rights

Under GDPR, customers have the following rights:

  • Right to Access – Request a copy of the personal data we hold.
  • Right to Rectification – Request correction of incorrect or incomplete data.
  • Right to Erasure – Request deletion of personal data, except when legally required to retain it.
  • Right to Restriction – Request limitation of data processing in specific cases.
  • Right to Object – Object to data processing for direct marketing.

To exercise these rights, customers can contact us via email, phone, or the contact form on our website.

7. Data Security

We implement appropriate security measures to protect personal data, including:

  • Encryption of personal and payment information
  • Restricted access to data
  • Secure payment processing through trusted third-party providers

8. Cookies & Tracking

Atelier Martis only uses essential cookies necessary for website functionality and order processing. We do not use third-party tracking, analytics, or marketing cookies.

9. International Data Transfers

We do not store or process personal data outside the EU.

10. Contact for Privacy Matters

For any questions or requests regarding your personal data, you can contact us via:

This Privacy Policy is subject to updates. Any significant changes will be communicated through our website.